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We offer a translations service so that you can receive communications from us in a format that works for you.

What can you translate?

We translate publications such as our annual report and Home magazine into a range of format

What formats can you translate into?

Some of the formats we can translate into include:

  • Different language
  • Large print
  • Braille
  • Audio

If you need a format that we haven’t listed here, please let us know.

How can I request a translation?

To make a request, get in touch with our Customer Contact Centre and let them know what sort of translation you are looking for. They’ll arrange that for you and get it sent out to you.

What if I need a translator?

It’s best to ask a family member or friend to translate, if possible, as this will generally be quicker and easier to organise. If that’s not possible then we can provide this service for you, either in a language other than English or sign language.

How can I request a translation or translator?

To make a request, get in touch with our Customer Contact Centre and let them know what you are looking for. They’ll arrange translations for you or organise a translator.