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The answer to this question depends on what type of tenant or owner you are.

Yes, you need to let us know if you take out a new mortgage.

If you own 100% of your home then you or your solicitor need to send us a notice of charge when you re-mortgage.

There's a small administration fee of £108 for us to update the records for your home.

Important information

If you are a leaseholder in a tall building and you are considering re-mortgaging your home, please first read this important information that you need to be aware of.

Yes, you need to let us know if you take out a new mortgage.

If you own a share of your home, you'll need a consent to re-mortgage notice from us.

To get one, please email us:

  • A copy of your new mortgage offer that includes the current valuation of your property
  • Details of your current mortgage provider

You or your solicitor will need to pay the consent to remortgage fee of £126. More about our fees and how to pay.

Once we have these, it usually takes 10 working days to prepare the notice and have it approved, signed and sealed. We'll then post the notice to you or your solicitor.

Important information

If you are a shared owner in a tall building and you are considering re-mortgaging your home, please first read this important information that you need to be aware of.

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